It is really important to us that we visit all the properties on our website so that we can offer our guests the best possible advice. Whilst we aim to visit all our properties before they go on our website, this is occasionally not possible. If this is the case, we will let you know
For most properties, check in is from 4 p.m. onwards. However, check in times do vary dependent on the property. Please ask for the check in times of the particular property you are interested in. If you are arriving early, and the property is not ready for you, it is still usually possible to drop
We don’t book car hire for our guests. But we are pleased to partner with AutoEurope and can recommend their service to all our clients. AutoEurope deals with all the major car hire companies around the world. The company will do the hard work for you, checking which local supplier is offering the best prices
I’m afraid that we don’t provide travel insurance. However, we strongly recommend that all our guests take out travel insurance ahead of their stay. European residents travelling to Italy should also ensure that they have a EHIC card, which enables you to use the health service facilities whilst on holiday in Italy. Please note that
Most properties charge either a £10 per person or 10 euro person non refundable breakage insurance charge. This covers guests for any damage in the rental property up to the value of 300 euros. In some circumstances, guests can choose to opt out of this payment in which case a larger refundable security deposit is
You can pay the balance of rental payment in exactly the same way as you paid the deposit, by direct bank transfer in either British Pounds or euros, by credit or debit card or via PayPal.