We would always recommend you have travel insurance in place, wherever you travel. By and large, Italy is a safe country but, wherever in the world you travel, the unexpected can happen. We know first-hand how important it is to have good coverage in place should your holiday not go quite as you intended. However much you plan, events can happen outside your control…. You may need to cancel due to illness or natural disaster, your bags may get lost or delayed en route, your flight may be cancelled due to bad weather or strike action or perhaps you damage your hire car …. Whatever the eventuality, it is vital that you have good travel insurance in place to protect you.

The good news is that the Italian healthcare system is excellent. Emergency Medical Assistance will be provided to anyone, irrespective of nationality. Payment up front is not required should you need treatment however some holidaymakers will be required to make a contribution to the costs of medical care.

EU citizens should carry an EHIC (European Health Insurance Card) with them at all times which will entitle them to free treatment in Italy. Non EU citizens should check the agreement that their country has in place with Italy with regards emergency healthcare provision.

To make sure you have the details to hand when you need them, print out a copy of your travel insurance documents and have them with you at all times. In particular, make sure you have the emergency contact number of your travel insurance provider so that you can contact them easily. Even better, put the number into your mobile phone. At the same time, it is sensible to also make note of the emergency services numbers for Italy.

         Police 113

         Fire 115

         Ambulance 118

         General Emergency 112

Italy is, by and large, a very safe country. However, as with any other country, theft and pickpocketing does exist. If you are unlucky enough to be one of the very few each year that is the victim of theft, then please ensure that the crime is reported. You will need to have a copy of the police report to make a claim with your travel insurance provider.

Should your passport be stolen, then follow this procedure:

For more information on what applies in your country where available – click on the links below:

US citizens

Australian citizens

UK citizens

Canadian citizens